Shipping policy

At Elvique Living, we aim to provide a smooth and convenient shopping experience. We offer free standard shipping on all orders within the United States. We currently do not offer international shipping.

1. Shipping Destinations

We currently ship within the United States only. We do not offer shipping to international destinations at this time.

2. Shipping Costs

Free standard shipping is available on all orders delivered within the United States. No shipping charges will be added at checkout for standard shipping.

3. Order Processing Time

Orders are typically processed within 2–3 business days after being placed. Processing includes order verification, preparation, and packaging.

Orders are not processed on weekends or public holidays. During holidays, promotional events, or periods of high order volume, processing may take longer than usual.

4. Shipping and Delivery Time

Our estimated total delivery time is 5–8 business days, including processing and transit.

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on the delivery address, carrier operations, weather conditions, and other unexpected circumstances.

5. Order Tracking

Once your order has shipped, we may send you a shipping confirmation email containing tracking information, when available.

Please allow some time for tracking information to update after the shipping carrier receives your package.

6. Shipping Delays

We do our best to ensure orders arrive within the estimated delivery timeframe. However, delays may occur due to weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control.

We appreciate your patience and understanding if your order takes longer than expected.

7. Incorrect Shipping Addresses

Please ensure that your shipping address and contact information are accurate when placing your order.

If you notice an error, contact us as soon as possible at info@elviqueliving.shop. We cannot guarantee address changes once an order has been processed or shipped.

We are not responsible for delivery delays caused by incorrect or incomplete addresses provided at checkout.

8. Lost, Missing, or Damaged Packages

If your package appears to be lost, is marked as delivered but has not arrived, or arrives damaged, please contact us at info@elviqueliving.shop.

Include your order number and any relevant details so we can review the issue and help determine the next steps.

9. Contact Information

If you have any questions about shipping or your order, please contact us:

 Name: Elvique Living
Email: info@elviqueliving.shop
Phone: (513) 221-8333
Address: 174 W McMillan St, Cincinnati, Ohio 45219, United States

Thank you for shopping with Elvique Living. We appreciate your trust and look forward to serving you!