At Elvique Living, we aim to make your shopping experience simple, secure, and convenient. We accept a variety of payment methods so you can choose the option that works best for you.
1. Accepted Payment Methods
We currently accept the following payment methods, subject to availability at checkout:
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American Express (Amex)
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Diners Club
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Discover
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JCB
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Mastercard
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Maestro
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Visa
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Visa Electron
Available payment methods will be displayed during checkout.
2. Payment Processing
Payment is processed securely during checkout. By placing an order, you confirm that you are authorized to use the selected payment method and that the payment information you provide is accurate and complete.
Your order will be processed after payment authorization is received.
3. Payment Security
We take payment security seriously. Payments are handled through secure payment processing systems available on our Shopify store. Elvique Living does not intend to store your full payment card details on its own systems.
Please ensure that you use accurate billing information to avoid payment authorization issues.
4. Currency and Pricing
All product prices and applicable charges are displayed at checkout. The currency shown will depend on your store's settings. Your bank or card issuer may apply additional fees, such as foreign transaction fees, depending on your account and location.
5. Failed or Declined Payments
If your payment is declined or cannot be authorized, your order may not be completed. Please verify your payment details or contact your bank or card issuer for assistance. You may also try another available payment method.
6. Refunds
If your order qualifies for a refund under our Return and Refund Policy, the refund will generally be issued to the original payment method used for the purchase.
Eligible refunds are processed within 10 business days after the returned item has been received and inspected. Your bank or payment provider may require additional time for the funds to appear in your account.
7. Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible. Approved refunds will be handled according to our Return and Refund Policy.
8. Contact Information
If you have questions about payments, billing, or an order, please contact us:
Store Name: Elvique Living
Business Name: Fales Furniture Co
Email: info@elviqueliving.shop
Phone: (513) 221-8333
Address: 174 W McMillan St, Cincinnati, Ohio 45219, United States
Thank you for shopping with Elvique Living. We appreciate your trust in our store!